Reliable computer systems and networks are vital for modern organisations. As an IT operations specialist, you’ll know how important your role is in keeping your organisation’s network running. You must be a careful planner and monitor systems closely. When a problem arises, you’ll be able to adapt and find solutions to ensure the business can operate as usual.

IT operations specialists work in all types of rail organisations. They may manage the internal network of a manufacturing or engineering firm, or be part of a team in a busy railway control centre. An IT operations specialist must be a good communicator who can share ideas and collaborate to complete projects. They are vigilant and can think and act quickly if technical issues arise. They’re also forward thinkers who can identify how to adapt or improve systems to achieve goals. IT operations specialists understand technical frameworks, policies, and procedures. They may also be responsible for documenting this type of information.

You could work in an office with other IT experts to manage the day-to-day operations of large computer networks. Or you could work in a specialised railway control centre helping to manage complex signalling, control, and communications systems. You can find work as an IT operations specialist all around Australia. Most jobs are in cities and towns.

To work in IT operations, you typically need a qualification in information technology, information systems, or computer science. Our industry values diverse personal and work experience. Many employers can provide you with opportunities to gain new qualifications and industry experience to help you succeed.