You’ll have a passion for all types of communication – listening, speaking, writing, and reading. You’ll be eager to learn how people consume information so you can deliver it in the most effective ways. You will need to have strong attention to detail, be adaptable, and value feedback from others as a way to improve your skills.

Communicators play a key role in the rail industry. They are often engaged to develop and manage communications with communities throughout a rail project. You could find yourself overseeing the public relations for a new metro rail station. Or, you could help develop a communications strategy to guide internal staff through a major change in a national logistics or manufacturing company.

You’ll work in an office, usually in a team of people who specialise in different areas of communications. People who work in communications spend a lot of time at their desk. They may use specialised software or tools to do their work. Your day to day could include writing or editing content, designing layouts, researching, assessing feedback, and developing strategies or plans. You may also collaborate with third parties, such as an external creative agency or people in the media. Some communications professionals specialise in areas such as graphic design, media, video production, crisis management and stakeholder engagement. Sometimes you might participate in meetings to gather requirements or give advice. You may also be involved in planning and attending events. You can find roles in communications all around Australia. Most jobs are in cities and towns. Some are in remote areas.  

The type of qualification you need depends on the area of communications you wish to specialise in. A degree in communications, marketing, public relations, graphic design, or journalism will be highly regarded by many employers. Our industry values diverse personal and work experience. Many employers can provide you with opportunities to gain new qualifications and industry experience to help you succeed.