Cleaners work in a fast-paced environment. There are hundreds of trains, stations and facilities that require cleaning every day so cleaners must stick to schedule and clean to a high standard. Cleaning can be physically demanding.

Cleaners can undertake a variety of different tasks depending on their employer, facilities and experience. Some cleaners will focus on cleaning facilities and internal areas of trains. While others will specialise in graffiti removal, windows or machinery. All cleaners learn to use manual equipment (mops, brooms and vacuums) and specialised powered equipment (pressure washers, floor polishers). Some specialised cleaning tasks are enhanced with the use of automated systems and robotics. At times cleaners will also undertake minor maintenance work and painting. And cleaners learn how to use cleaning chemicals safely. Melbourne’s rail network includes over 220 stations and depots, and a fleet of over 460 three-carriage trains that run on 15 lines. Every facility and train need daily cleaning to ensure the environment is clean and hygienic for all passengers and crew. Cleaners remove litter from trains, empty waste bins, remove stains and graffiti, and wash and disinfect handrails, floors, windows and doors.

Cleaners work on passenger rail networks, network and freight facilities and construction sites. In most roles you will spend long periods of time standing or walking. It can be a physically demanding role. In some roles you’ll wear protective and safety equipment such as a hardhat, gloves, and hi-visibility clothing. Many cleaners work in indoor and covered environments such as stations and maintenance depots where they are protected from the weather. Some work sites are exposed to weather so you may need to work in the heat, cold, wind and rain. You may be required to do shift work, including split shifts, nights, weekends, rotating rosters and public holidays. You’ll usually work in a small team but at times you may work alone. You can find work as a cleaner all around Australia. Most jobs are in cities and towns. Some are in remote areas.

Cleaners usually don’t need any formal qualifications. Some employers will help you complete a Certificate III in Cleaning Operations. You may need a general construction induction card (White Card) to access some work locations. For some roles you may need an elevated work platform ticket and first aid training. You may also require your own vehicle and a driver’s licence. Your employer will generally provide rail-specific safety and induction training. Our industry values diverse personal and work experience. Many employers can provide you with opportunities to gain new qualifications and industry experience to help you succeed.